We had an incredible trip with our family, teens, infant and friends family and teens!. I would go back again if price was right. I would say about half their liquor selection at the lobby bars come at an increase in cost. They are not very upfront about these charges and we spoke to another couple that was left with a $100 bottle of wine with their dinner. Room service also comes at an extra charge of $15USD. WATCH out at the a la carte restaurants they will ask if you want wine and then charge you for it. many menus have extra items on them that come at extra costs. At check in they will try to get you to purchase room upgrades, and access to their "VIP palladium club" all at an extra cost. From the moment we arrived until when we left we were constantly being asked to spend more money. If you want this upgrade at check in time it is $80USD per day. The Kantenah ones are right next to the beach and the rooms are very nice it was worth the extra $50/day we spent at time of booking. positives Resort is very well kept still and clean. We asked for the refund for the room upgrade which was challenged but finally accepted by the hotel but low and behold until time of writing this review we haven’t received our money back. There are health risks that can be caused from mould, infants and children are encouraged to stay away from these conditions yet we were happily placed in this room having been charged an extra £300 for the pleasure!. What we are most horrified about and want investigated is how we were placed into a hotel room with the hotel knowing there was an issue with damp and mould while we have a 19 month old baby!. We also found out the hotel is due to be closed so they can rectify the building affected with damp rooms. After we had been moved rooms we were talking to another couple who mentioned that they had had to move rooms 4 times due to the damp and mould conditions. We immediately asked to be moved rooms and asked for a manager to come to the room so we could show them the state of our items and luggage bags. After 2 nights in the room i was getting ready to go our for our evening meal and complained to my partner that my polo shirt smelled of damp. During check in we decided to upgrade our room to a Junior Suite which provided more space as we are a family of 4 with a 19 month old boy. Barcelo Bavaro Palace All Inclusive Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near Hekab Be Biblioteca de Akumal. Hotels near La Sirena's Fine Mexican Handcrafts.Hotels near Hare Krishna Spa Yoga Reyki.Hotels near Dolphin Discovery Tulum - Akumal.Hotels near Zentropia Palladium Spa & Wellness.Adults Only and Adult Friendly Resorts Akumal.Grand Palladium Hotels & Resorts in Akumal.Grand Palladium Kantenah Resort & Spa Pool.Grand Palladium Kantenah Resort & Spa Rooms.Grand Palladium Kantenah Resort & Spa Gym.Grand Palladium Kantenah Resort & Spa Features.Hotels near Grand Palladium Kantenah Resort & Spa.
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